paysable

Dear Customers,

Due to a technical issue with Korea Post's system, there are delays in processing EMS, K-Packet, and AIRM international parcels.

Please refer to the following information:

Reasons for the delay: A malfunction in the international mail logistics center's parcel sorting system

Current Situation:

- AIRM parcels are experiencing delays of over 10 days due to EMS priority handling

- There are delays in processing return claims, address changes, and other customer requests.

Therefore, we recommend that you use alternative shipping options for time-sensitive urgent documents.

Normal operations will resume once the sorting system is restored, and we will provide further updates as necessary.

We sincerely apologize for the inconvenience and appreciate your understanding.