[Terms and Conditions for Buysable】

Buysable is a brand that Ableunion Inc. owns and manages. shop.paysable.com is referred to as ‘Site’ and Able Union Inc. is referred to as “Company” or “We” hereafter. “Goods,” “Items,” and “Parcel” hereafter refer to all items sold on the site or imported to the company’s warehouse. The company sells items to customers or offers item purchase proxy service. All customers using the Service or buying items are considered as agreeing with the following policy, refund and privacy policy. Customers who did not agree to the policy shall not be protected by the terms, and the company is not reliable for compensating any damages. As such, the customers must read the terms and conditions carefully before using the Service. The company may restrain or delete the customer’s account if they violate the policy. We recommend customers not refuse or spam emails from support@paysable.com / support@ableunion.com, and the company is not responsible for any damages caused by not receiving notice or announcement through email.

 

[1] Company’s Rights and Coverage

a. The company can reject purchase requests or restrict customers from using services for just reasons or when a criminal or ethical issue is suspected. This includes insulting or damaging others and criminal actions, which refer to all deeds that can be punished by the company and the customer’s country’s legislation or administrative measures.

b. Customers are not allowed to share personal information used for the site (ID, password, etc.) with others without the company’s permission. The company is not responsible for any damage due to shared or leaking account information to others.

c. The company is not responsible for any damage due to personal and account information miswritten by the customer.

d. The company does not guarantee the details of the selling item are accurate. The item information shown on the site is provided by the distributors and manufacturers, and they may not be the newest information. The company is not responsible for any damage due to incorrect information provided by the distributors and manufacturers. Customers should only take the information provided by the site as a reference.

e. The company does not guarantee the color display of the customer’s electronic devices. The company uses the image provided by the distributors and manufacturers without editing, and the item’s actual color may differ from the displayed image depending on the customer’s device settings. The company is not responsible for any damage due to the phenomenon.

f. The company makes an effort to keep the timeliness of service or selling items notified to customers. However, the provision may be delayed because of natural disasters or long holidays, etc..

g. The company is not responsible for any damage due to delayed provision of items or service because of uncontrollable reasons not listed above.

h. As PayPal does not refund transaction service fees regardless of liability, the company also does not refund PayPal service fees for any refunds unless notified previously.

i. The company does not compensate for any coupon that cannot be used due to shared or leaked coupon information to others.

j. The company can unseal the items the customer purchased and check the item’s status under the owner's request. The company shall provide the customer with basic information about the items, such as damage, quantity, and color. However, the company does not guarantee the item’s authenticity.

k. The company is not responsible for any damage caused by not receiving notice or announcement through email, spamming or refusing the company’s official email address.

l. The company is in charge of damages such as loss, damage, and discoloration of the items that are stored in the company warehouse. The company is not responsible for the damage done before the item is delivered or after it is shipped out from the warehouse.

 

[2] Used Currency

   The currency used for the company’s services and goods is USD. Using currency may be changed or added by the Company if needed, and customers are notified of the changes through email.

 

[3] Handling of Orders

a. When a customer orders service or goods through the webpage, the company purchases the items on behalf of the customer. The customer will receive the order within 5 Korean business days, which may be delayed due to natural disasters or the seller’s situation.

b. When the goods or service is unavailable, and the company decides it cannot be provided because they are out of stock or misdelivered, the amount used, coupons, and event cash are fully refunded. The PayPal transaction service fee is not refunded

c. The company shall send the email when each step of the customer’s purchase (importing, packaging, delivery fee calculation, exporting, etc.) is complete. The email may not be sent because of a system error, and the customers can check the progress of the items through the web page.

 

[4] Storage and Delivery

a. The items purchased through the site are automatically imported to the company’s warehouse. It may take up to 5 Korean business days from the purchase for the item to be imported.

b. The items purchased through the site cannot be delivered to other carriers or proxies. The delivery can be requested only through the site, and domestic delivery is impossible.

c. The items purchased through the site can be merged with the items imported through company’s other services (Direct Purchase / Manual Purchase, etc.) and can also be asked for other additional services like Customizing.

d. The company’s affiliated carriers are DHL/UPS/Korean Post. When the customer places a forwarding request for imported items, the company suggests the delivery fee for all available delivery options through the Warehouse menu. However, the suggested options may change due to conflicts, restrictions, and delivery limitations. The company shall email the customer when all carriers are unavailable.

 

[5] Disposal

a. The customer’s purchased item is stored in the warehouse for 365 days from the imported date, free of charge. All imported items are automatically disposed of when the 365 storage days expire, and the customer must place a forwarding request before the due date.

b. The customer’s items that were asked for forwarding and have passed 90 days from the package complete day (delivery fee quote date) are automatically disposed of. This is prioritized over the imported item’s 365 storage period.

c. The customer is considered to be abandoning ownership of the disposed items because of the customer’s request, expiration, and residues after the packaging process. The company has right to manage and dispose of the items that are to be settled to be disposed of.

 

[6] Time Standard

    All time standards used in the site are based on the KST(Korea Standard Time) and the company shall email the customers immediately when another time standard is applied.