If you enter the wrong security answer more than 5 times, the password initialization will be disabled for security reasons. If you experience any inconvenience due to the disabled password initialization, please contact our customer services with the following information.
1. Your ID
2. Name registered on Paysable.
3. Recently used Paypal ID.
4. Your birth date.
5. A copy of ID card which can actually identify you or an answer for the questions from the customer center.
If you contact customer services with valid information, our management team will check and clear the password initialization restriction.