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yje***********

2020-09-17

They don’t answer. It’s been months since they had replied me. It’s been TWO months since I’m waiting for the shippment. The worst service.

bob************

2020-09-10

Paysable is good, the website is very organized. It took a lot of reading for me to understand how to purchase, deposit and more. I just wish Customer Service can improve. The wait time frame for an estimated shipping fee is so long. I think Paysable needs to give a disclaimer that a customer has to wait about 7-14 days to get a quote back. None of my packages have arrived yet but Im very excited once it does.

riv**********

2020-09-04

Hardly reply to any of my inquiries or emails.
Takes too long to solve problems and it’s hard to deal with.

car***********

2020-09-02

Hardly reply emails and inquiries. Hard to deal with.

exo******

2020-08-29

the only thing that works are bank transfers. The forwarding service is crap, I have customer service messages that have not been answered since July 11, already almost 2 months and I have no response. RESPOND TO CUSTOMERS.

418******

2020-08-20

Paysable is better than other transfer services I have used, the only thing is they have no customer protection if something goes wrong. My friend was scammed by a seller, and they have done nothing to help her get money back or even respond to customer service center messages about it. And also I have yet to receive a response about a refund I am supposed to be receiving as well and it has been a week now. Besides that, it is relatively seamless and easy to use for sending money.

eri********

2020-08-19

So far, I haven't encountered any problems yet. The bank transfers are vert rush indeed :)

jvi*******

2020-08-17

Thank you so much, it is so fast and reliable! ❤️

1le*****

2020-08-06

I've been using Paysable for almost a year and their service has always been prompt, until recently I had to wait for a month for the shipping fee. And now, I can't even send an inquiry thru their customer service center as it always shows error. I have been messaging thru twitter and facebook but no response. Please reply to my messages. I need my parcels as soon as possible. Thank you

naz*********

2020-08-05

Been waiting for my items shipped out from Paysable but they didn’t give the shipping quote for near a month! Asked their CS and they will expedite but no action taken. Not recommended! Very poor in engagement with customer