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They don’t answer. It’s been months since they had replied me. It’s been TWO months since I’m waiting for the shippment. The worst service.
Paysable is good, the website is very organized. It took a lot of reading for me to understand how to purchase, deposit and more. I just wish Customer Service can improve. The wait time frame for an estimated shipping fee is so long. I think Paysable needs to give a disclaimer that a customer has to wait about 7-14 days to get a quote back. None of my packages have arrived yet but Im very excited once it does.
Hardly reply to any of my inquiries or emails.Takes too long to solve problems and it’s hard to deal with.
Hardly reply emails and inquiries. Hard to deal with.
the only thing that works are bank transfers. The forwarding service is crap, I have customer service messages that have not been answered since July 11, already almost 2 months and I have no response. RESPOND TO CUSTOMERS.
Paysable is better than other transfer services I have used, the only thing is they have no customer protection if something goes wrong. My friend was scammed by a seller, and they have done nothing to help her get money back or even respond to customer service center messages about it. And also I have yet to receive a response about a refund I am supposed to be receiving as well and it has been a week now. Besides that, it is relatively seamless and easy to use for sending money.
So far, I haven't encountered any problems yet. The bank transfers are vert rush indeed :)
Thank you so much, it is so fast and reliable! ❤️
I've been using Paysable for almost a year and their service has always been prompt, until recently I had to wait for a month for the shipping fee. And now, I can't even send an inquiry thru their customer service center as it always shows error. I have been messaging thru twitter and facebook but no response. Please reply to my messages. I need my parcels as soon as possible. Thank you
Been waiting for my items shipped out from Paysable but they didn’t give the shipping quote for near a month! Asked their CS and they will expedite but no action taken. Not recommended! Very poor in engagement with customer
Pay is able
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