Dear Customers,

We would like to inform you that the acceptance of mail to Canada has been suspended due to the postal workers’ strike in Canada. Please find the details below:

• Affected Services: EMS, K-Packet, AIRM, SHIP
• Suspension Date: From September 28, 2025
• Reason: Strike by Canadian postal workers

Additional Note: Shipments dispatched on September 26 are currently on hold at Korea Post and will be gradually returned. We will provide further guidance regarding these items separately.

We will notify you once the acceptance of mail services to Canada resumes.

We sincerely apologize for any inconvenience this may cause and thank you for your kind understanding.

Best regards,

Paysable Support Team