Hello,

This is the Paysable Support Team.

We would like to inform you of an update regarding customs clearance regulations for low-value shipments to Italy and Romania.

■ Applicable Shipments

Goods imported from non-EU countries to Italy or Romania

Shipments valued under EUR 150

(excluding insurance, shipping fees, and other additional costs)

Shipments cleared under the simplified customs declaration procedure

■ Regulation Update

The Italian and Romanian governments have introduced a mandatory regulatory fee to offset customs handling costs and strengthen control over the increasing volume of low-value imports.

■ Regulatory Fee by Country

Italy: EUR 2 per shipment

Romania: 25 RON per shipment (approximately EUR 5)

※ This is a mandatory government-imposed fee.

■ Fee Collection Method

DHL Express will charge this fee to the payer of duties and taxes based on the selected Duty Billing Service.

The fee will appear as a separate line item labeled “LOW VALUE REGULATORY TAX” on the DHL Express invoice.

■ Effective Date

Applies to shipments arriving in Italy or Romania on or after January 1, 2026.

■ Additional Information

Similar measures may be implemented in other European Union member states throughout 2026.

Implementation timelines and fees may vary by country.

Thank you.