paysable

Hello! when will my package be ready? It’s been on hold for many days

Dear team, It's been years since I'm using the Paysable services. The improvement is crazy ! I always appreciated your services but you're growing better and better !!
I did not try the new payment system yet, but thank you for this long-awaited new addition !!!
Thank you for everything !!

I have been using Paysable for years and they are great! Storage is "free" for one year which is good as it gives you time to pile some packages before combining them and shipping them! The customer service is relatively quick (one business day to answer your questions which is understandable) and they take all questions seriously which I appreciate a lot! The downside is that the fees can get expensive, other than the obvious Paypal fee which is really high, I do not like the fact that now for every package you want to forward Paysable charges you 5,000 won even if they can reuse the original packaging (for example for single orders) I remember that before the renewal this 5,000won fee per box was valid only for Airmail, now it applies to all packages. I also wish that, now that each package is weighed when imported, Paysable could offer an estimation based on the packages you are checking for forwarding (instead of having to use the calculator yourself), packaging is done very carefully which is great! But there have been cases where my shipping fees ended up being way too expensive because Paysable used boxes that were too big, some of them weren't even half full which was sadly frustrating. Overall it's a great company and probably the best to ship things from S.Korea!!

The quality of service is much better than other providers.
I always rely on them, and the CS people are really nice!

I joined Paysable recently and made delivery order just ago.
It was embarrassing to see the delivery fee discount event right after I asked for the delivery.
But the discount event was applied to all deliveries not only registered during the event, but also to all packages not sent yet. How nice!

Many proxys offer manual purchase, but it was very new to use direct payment here.
First time using the service took some time for me to understand what to do, but it became much faster from my second order.
It was pretty easy to make order and it was also good to order & forget until it is delivered to warehouse, just like what I do in my country.

I liked the packaging too, especially the free bubble wraps!
My things were wrapped firmly with enough bubble wraps for free high protection. I'm very satisfied

I'm new to Paysable. I was struggling to pay the Korean seller since I don't have a Korean bank account, and the Direct Payment service was very helpful!!
The payment was completed within 3 min, so I could buy BTS albums successfully. Thank you for your amazing service!! I've not used a delivery service yet. However, I think that it is worth trying to use a delivery service. Thank you:)

I have been using paysable for 3 years now and I love the service. The customer service always respond quickly and help out as best as possible. I love the new website layout as well! I believe it is very easy to navigate, if not easier to use than previous. The added benefits of writing in my own memos and the package pictures when packages are imported is super helpful. My items have always been packaged so well and very quickly - the paysable team obviously works very hard! I highly recommend everyone to paysable and their fantastic service!

I liked that the delivery was so fast :)
I liked that the price was cheaper than other companies, perhaps because it was during a shipping discount event. May you prosper

Thank you! I am using paysable, more than year and really thankful for your services. Packages always came in good condition and customer service center always replies as quick as possible. Only frustrating thing is huge paypal fees, hope that you can offer more payment options.

It's been a while since I'm using paysable and I'm still happy with the service ! You improved a lot and it's very satisfaying !!
Next step ? Offering more payment options (because the Paypal fees are killing me) ?
Thanks a lot :) See you soon !