paysable

Dear team, It's been years since I'm using the Paysable services. The improvement is crazy ! I always appreciated your services but you're growing better and better !!
I did not try the new payment system yet, but thank you for this long-awaited new addition !!!
Thank you for everything !!

I have been using Paysable for years and they are great! Storage is "free" for one year which is good as it gives you time to pile some packages before combining them and shipping them! The customer service is relatively quick (one business day to answer your questions which is understandable) and they take all questions seriously which I appreciate a lot! The downside is that the fees can get expensive, other than the obvious Paypal fee which is really high, I do not like the fact that now for every package you want to forward Paysable charges you 5,000 won even if they can reuse the original packaging (for example for single orders) I remember that before the renewal this 5,000won fee per box was valid only for Airmail, now it applies to all packages. I also wish that, now that each package is weighed when imported, Paysable could offer an estimation based on the packages you are checking for forwarding (instead of having to use the calculator yourself), packaging is done very carefully which is great! But there have been cases where my shipping fees ended up being way too expensive because Paysable used boxes that were too big, some of them weren't even half full which was sadly frustrating. Overall it's a great company and probably the best to ship things from S.Korea!!

had to resort to using paysable for bank transfers since my wise account wasn't working but overall, I'm not completely sold on it. from my understanding, they have a partnership with Paypal which boosts the fees up by so much, esp since i can't directly pay in KRW. I think their services would be a lot better if they accepted payments in KRW instead of converting it to USD, then converting it back to KRW. Also having an option to pay directly with a debit/credit not powered by Paypal would be a lot cheaper for customers.

I really liked paysable but with the new version I can’t see the total cost with paypal fees like before and I don’t like it. also I don’t like the partnership with paypal at all since the begging. the fees are very high, you end up paying like 15-20% more, the more you buy, the more you pay.
hope you can think of adding new options like direct debit/credit cards.

I've been using paysable for a few years now and I've always had a good time! I find the new version of the site very practical. The fact that you can put notes on the packages received and also the info on the weight is a perfect thing! If it were only for that I would give it 5 out of 5!

The only flaw is the payment. The partnership with PayPal forces us to spend much more. I hope they will allow us to pay directly by card and in won. Because the exchange rate of PayPal is really very high and adds additional fees.

paysable is my go to for paying korean sellers, but the service fees are absolutely ridiculous! having to paying $200+ in fees when shipping is 1/4 of that price is not right. the service fees definitely need to improve because as much as the one year storage is nice, it's not worth it for the crazy fees you end up paying.

The quality of service is much better than other providers.
I always rely on them, and the CS people are really nice!

물품은 언제나 꼼꼼하게 잘 포장해서 보내주십니다.
DHL로 덴마크까지 배송하는데, 3일만에 받아볼수 있어서 빠르구요.
다만, 웨어하우스 물품 입고부터 발송까지 프로세스 시간이 너무 오래 걸립니다. 문의/메세지를 하나 주고받고 처리하는데 하루가 걸리네요. 즉, 문의 세 번이면 그거 답변받고 처리하는데 각각 하루씩 3일이 걸립니다.
실제 이번에 받은 제 물품의 경우 배송후엔 3일만에 도착했는데, 입고에서 배송까지 일주일이 넘게 걸렸습니다. (상황 모니터링 하는데 속 터져 죽는줄 날았습니다...;;;)
가능하다면 조금만 더 신속하게 처리되면 좋겠습니다.
그럼 다음 배송대행때 뵙겠습니다. :)

Paysable is a huge help for every shoppers outside South Korea. However, the partnership with PayPal is a huge problem :( First, the exchange rate is high. That means on top of the service charge, you’ll have to pay more because of the high conversion rate. And another on top of that, you’ll also have to pay for PayPal fees. So now, you’ll have to pay for 15%-20% more. I hope you can let us pay directly via credit/debit cards in the future and in KRW.

I joined Paysable recently and made delivery order just ago.
It was embarrassing to see the delivery fee discount event right after I asked for the delivery.
But the discount event was applied to all deliveries not only registered during the event, but also to all packages not sent yet. How nice!

Many proxys offer manual purchase, but it was very new to use direct payment here.
First time using the service took some time for me to understand what to do, but it became much faster from my second order.
It was pretty easy to make order and it was also good to order & forget until it is delivered to warehouse, just like what I do in my country.

I liked the packaging too, especially the free bubble wraps!
My things were wrapped firmly with enough bubble wraps for free high protection. I'm very satisfied