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Customer Review

These are precious reviews made by Paysable users. We reflect our customers' reviews on improving Paysable. We will do our best for better services!
  • Unsatisfying

    anto*****

    2021-03-08 10:33:24

    Hello, I cannot believe I have to go through this again! I’m so tired of having to write you every single day without having a proper answer.

    I have two missing packages in my delivery list and I need to merge them ASAP but you DON’T ANSWER

    Their status is “imported”, please put them in my list soon! I need to merge all the packages fast !

    The tracking numbers are 363423907200 & 5494601007370
  • Unsatisfying

    doob*****

    2021-03-07 12:48:24

    배달 5일 걸린다더니 2주째 물건은 받지도 못하고있고 중요한건 이메일을보내도 10일째 답변도 없네요
    Paysable! answer! Respond paysable!
    What is going on>>>>><<<<<?????
  • Need improvement

    casi*****

    2021-03-05 12:14:38

    It has good features but the customer service is really slow.
    I've asking more than a week for a missing package and still no answer.
    Need improvement answering the inquiries
  • Unsatisfying

    m.le*****

    2021-03-05 10:20:31

    they lost my package and now they don't respond my inquiry
  • Unsatisfying

    anto*****

    2021-03-04 21:58:30

    I’ve been using paysable for more than 6 months and I’ve always been disappointed with their customer service. They never reply any of my inquiries, I have lost items and they simply do not answer. The purchase service is excellent but they definitely need improvement in their customer service.

    PLEASE ANSWER TO MY INQUIRIES
  • Unsatisfying

    hyun*****

    2021-03-03 15:42:29

    the packaging service is amazing. What if I am very upset since they do not answer questions, I have lost packages, and my packages that arrive have not been updated for more than a week, they should put more effort into that, since I am not the only one to whom they do not answer
  • Excellent!

    ess4*****

    2021-02-25 22:16:32

    다들 친절하게 잘 도와주시고, 정말 편해요 :)
    근데 코로나 터지고 나서 고객센터 답변이 느려져서 아쉽기는 하지만 시국이 시국인지라, 정상적으로 돌아오면 괜찮아 질거라 믿습니다 ㅎㅎ
  • Unsatisfying

    hyun*****

    2021-02-19 15:14:47

    Paysable don't answer My questions
  • Very satisfying! :D

    hyew*****

    2021-02-09 14:49:08

    신속한 계좌이체 감사합니다! 지난 10년간 한결같은 서비스에 만족합니다!
  • So so

    vale*****

    2021-02-04 15:37:10

    I've been using paysable for the last months mostly for their purchase service (a 5 star btw) but lately their delivery service and customer center are quite not good.

    Delivery fee takes too long, the fee is quite good that's why I'm still using paysable, but they lost a package that wasn't in my forwarding box that arrived to me a month ago.
    Costumer Service is bad, it wasn't like that before. I've been trying to comunicate with them about my lost package and no reply at all, they ''close'' my inquiries.

    Please paysable if you're reading this, the best thing you can do is reply the inquiries at time, not 2 weeks later. Next, is to let the people know the estimate time of their delivery quote.

    Still, thank you.